So you’ve invested in new technology solutions and applications to optimize the way you communicate… but how do they work?

The most common contributing factor to poor return on investment in technology is a lack of ‘adoption’ by the intended users of the solution. This has been seen across all technology sectors from IT applications software, to telephony systems, to mobile phones, PDAs and Blackberries to videoconferencing.

It’s understandable that the IT Manager knows what he’s procured. However most system users are typically not of the ‘Playstation generation’ or ‘IT literate’ and can be as apprehensive to using new technology as they are to recording a TV program at home. Effective user applications training is an essential element to the success of any technology deployment and audiovisual/communication systems are no exception.

Netpractise view applications training as fundamental to the handing over of any solution. With this in mind, our User Applications Training Program is offered with every significant solution deployment, ensuring that you get the widest adoption and engagement in the solution by your users and optimal return on your investment.

Our application trainers can either provide scheduled on-site ‘workshops’ for a nominated number of users. Alternatively we can provide our “Train the Trainer” approach, where we provide comprehensive training to a number of your key support team, who then provide in-house training for the rest of your personnel.